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HELPFUL HINTS
Troubleshooting
Error message
Message
Battery Low!
The batteries are low.
If using AAA alkaline batteries: Replace them
with six new AAA alkaline batteries. Do not use
old and new batteries together or mix alkaline
batteries with other battery types.
If using Ni-MH batteries: Charge them fully.
Battery Empty! The installed batteries are running low and
need to be replaced.
Invalid!
• There was no text above the cursor when you
selected [Numbering].
• You selected an invalid character for
[Numbering].
• You selected an invalid number for [Label
Length].
• You entered an invalid value as the label
length while using templates.
No Text!
• You tried to print a text file when there was no
data stored in the memory.
• You pressed
• You pressed
was entered.
• You pressed
• Do not press
entered while using templates.
2 Line Limit!/
• Make sure you do not exceed the maximum
1 Line Limit!
number of lines allowed (two).
• You tried to print or preview two lines of text
while 3.5 or 6 mm tape was installed. Install a
larger tape size.
No Cassette!
You tried to print, feed or preview a label when
there was no cassette installed.
Cutter Pressed You pressed the tape cutter lever in the middle
of the printing process.
Text Full!
Make sure you do not exceed the maximum
number of characters allowed (80 characters
for text, 50 characters for templates. If your
message contains symbols, the maximum
number of characters may be reduced.).
Text Limit!
Since the number of entered characters
Change Length
exceeds the label length, reduce the text, or
select [Auto] as the label length.
No Frame OK? • Printing on 3.5 mm tape with an invalid Frame
setting ON.
(Select
to cancel.)
Feed OK?
• Feeding tape after printing when [Chain Print]
is selected. See "Setting Margin".
Insert 12 mm !
• Only 12 mm tape cassettes are supported for
templates.
Wrong Tape!
• Use a tape cassette with the
Use TZe tape
Cause/Remedy
when no text was entered.
+
when no text
when no text was entered.
or
when no text was
to print with no Frame,
mark.
What to do when...
Problem
The display
• Check that you installed the batteries with the
stays blank
positive and negative ends in the correct
after you have
position.
turned on the
• If the batteries are low, replace them with six
machine.
new AAA alkaline batteries. Do not use old
and new batteries together or mix alkaline
batteries with other battery types.
• Check that you connected the AD-24ES
adapter correctly.
When the label
is printed out,
See "Setting Margin" in this user's guide and
there is too
select [Half] or [Narrow] to have smaller
much margin
margins for your label.
(space) on both
sides of the text.
The machine
• Check that you have inserted the tape
does not print,
cassette correctly.
or the printed
• If the tape cassette is empty, replace it.
characters are
• Check that you closed the cassette cover
not formed
correctly.
correctly.
The machine's
• The batteries may be low. Replace them with
settings have
six new AAA alkaline batteries. Do not use old
reset
and new batteries together or mix alkaline
themselves.
batteries with other battery types.
• When power is disconnected for more than
three minutes, all text and formats in the
display are lost.
A blank
There may be some dust on the print head.
horizontal line
Remove the tape cassette and use a dry cotton
appears
swab to gently wipe the print head with an up-
through the
and-down motion. The optional print head
printed label.
cleaning cassette (TZe-CL3) is also available.
The machine
has "locked up"
(that is, nothing
happens when
See "Resetting the machine".
a key is
pressed, even
though the
machine is on.)
The power
• The batteries may be low. Replace them with
turns off when
six new AAA alkaline batteries. Do not use old
you try to print.
and new batteries together or mix alkaline
batteries with other battery types.
• Check that you inserted the batteries
correctly.
• The wrong adapter was used; the
recommended adapter is the AD-24ES.
The tape does
• Check that the end of the tape feeds under
not feed
the tape guides.
correctly or the
tape gets stuck
• The cutter lever is pressed while printing. Do
inside the
not touch the cutter lever during printing.
machine.
To change the
language
See "Initial Settings".
setting.
Solution