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Problem

The appliance does not

drain the water.

The spin phase does not

operate or the washing

cycle lasts longer than

usually.

There is water on the

floor.

You cannot open the ap-

pliance door.

The appliance makes an

unusual noise.

The cycle is shorter than

the time displayed.

The cycle is longer than

the time displayed.

The washing results are

not satisfactory.

Possible solution

• Make sure that the sink spigot is not clogged.

• Make sure that the drain hose has no kinks or bends.

• Make sure that the connection of the drain hose is correct.

• Set the drain option if you set a programme without drain

phase.

• Set the drain option if you set an option which ends with

water in the drum.

• Make sure that the drain filter is not clogged. Clean the fil-

ter, if necessary. Refer to 'Care and cleaning'.

• If problem remains please contact the Authorised Service

Centre.

• Set the spin option.

• Set the drain option if you set an option which ends with

water in the drum.

• Make sure that the drain filter is not clogged. Clean the fil-

ter, if necessary. Refer to 'Care and cleaning'.

• Adjust manually the items in the tub and start the spin

phase again. This problem may be caused by balance prob-

lems.

• Make sure that the couplings of the water hoses are tight

and there is not water leakages.

• Make sure that the water inlet hose and the drain hose have

no damages.

• Make sure you use the correct detergent and the correct

quantity of it.

• Make sure that the washing programme is finished.

• Set the drain or the spin option if there is water in the drum.

• Do the emergency drain procedure. See "Frost precau-

tions" (in "Care and Cleaning" chapter).

• Make sure the levelling of the appliance is correct. Refer to

'Installation instruction'.

• Make sure that the packaging and/or the transit bolts are

removed. Refer to 'Installation instruction'.

• Add more laundry in the drum. The load may be too small.

• The appliance calculates a new time according to the laun-

dry load. See the 'Consumption Values' chapter.

• An unbalanced laundry load increases the duration time.

This is a normal behaviour of the appliance.

• Increase the detergent quantity or use a different deter-

gent.

• Use special products to remove the stubborn stains before

you wash the laundry.

• Make sure that you set the correct temperature.

• Decrease the laundry load.