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Problem
The appliance fills
with water and
drain immediately.
The washing re-
sults are not satis-
factory.
The appliance
does not dry or
does not dry cor-
rectly.
The laundry is full
of different colours
fluff.
After the check, activate the appliance.
The programme continues from the point
of interruption.
If the problem occurs again, contact the
service centre.
If the display shows other alarm codes,
contact the service centre.
Possible cause
The end of the drain
hose is too low.
The detergent you used
was not sufficient or cor-
rect.
You did not remove the
stubborn stains before
you wash the laundry.
Incorrect temperature
was set.
Too much laundry load.
The water tap is not
turned on.
The drain filter is clog-
ged.
There is too much laun-
dry in the drum.
You have set a wrong
dryness level or drying
time.
The fabrics washed in the
cycle before released
fluff of different colours.
If there is a big quantity
of fluff in the drum re-
peat this procedure
again and again:
Possible solution
Make sure that the drain hose is
in the correct position.
Increase the detergent quantity
or use a different one.
Use special products to remove
the stubborn stains.
Make sure that you set the cor-
rect temperature.
Decrease the laundry load.
Turn the tap on.
Clean the drain filter.
Reduce the laundry load.
Set additional drying time.
• The drying phase helps to re-
move some fluff.
• Clean the laundry with a fluff
remover.
• Clean the empty drum, the
gasket and the door with a wet
cloth.
• Set a rinse cycle
• Put a wool or piled fabric cloth
in the drum.
• Set a drying cycle of 10 mi-
nutes
• Remove the old wool cloth.