Problem
The Add-in feature icon is not
displayed on Microsoft
Cutter error
The printed barcode cannot be
read.
I want to reset the printer/delete
the data transferred from PC.
(QL-1060N only)
I want to cancel the current
printing job. (QL-1060N only)
When printing via the USB
cable, the printer repeatedly
pauses and then continues
printing. (QL-1060N only)
• Is Microsoft
• Is Microsoft
®
Microsoft
®
Word.
Due to the limitation of the program, the Add-in feature of
®
Microsoft
Quit Microsoft
• If the cutter error occurs, keep the DK roll compartment cover
closed and press ON/OFF button. The cutter moves back to the
normal position and turns the machine OFF automatically. After
the machine is OFF, inspect the cutter unit and remove the
paper jam.
• Depending on the type of scanner, if it cannot be read, try using
a different scanner. We recommend printing the barcode with
Print Quality options set to "Give priority to quality". (To change
the Print Quality options, open printer properties from [Control
Panel]-[Printer and FAX] and click [Printing Preferences...]
button in the [General] tab.) Also, set the label vertical to the
print head as shown below.
Print head
• To reset the machine, press and hold the ON/OFF button to
switch the machine OFF. Then, hold down the ON/OFF button
for two seconds. Continue holding down the ON/OFF button,
and press the CUT button six times. The machine will then
reset. All the transferred data from the PC will be deleted and
the machine will be reset to factory setting.
• Make sure that the printer is ON, and press ON/OFF button.
• Is the printer set for sequential printing?
If so, set print mode to buffered printing. (Open printer
properties from [Control Panel]-[Printer and FAX] and click
[Printing Preferences...] button in the [General] tab. Choose the
option "After one page of data is received".)
• An alternative solution is to disconnect the LAN cable until USB
printing is completed.
Solution
®
Word started up from Microsoft
®
Word chosen for the editor usually used for
®
Outlook
?
Word is unable to be used with the above settings.
®
®
Outlook
, and restart Microsoft
Label
®
®
Outlook
?
®
Word.
Recommended
print direction
15
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