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1. Changing Your Printer's Network Settings (Ip Address, Subnet Mask and Gateway)

Troubleshooting

Overview

This chapter explains how to resolve typical network problems you may encounter when using your Brother

printer. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions

Center at: http://solutions.brother.com/.

Make sure that the following items are configured before reading this chapter.

First check the following:

The power cord is connected properly and the Brother printer is turned on.

The access point (for wireless), router or hub is turned on and its link light is blinking.

All protective packaging has been removed from the machine.

The front and back covers are fully closed.

The roll is inserted properly in the roll compartment.

(For wired networks) A network cable is securely connected to the Brother printer and the router or hub.

I cannot complete the wireless network setup configuration.

Question

Are your security settings

(SSID/Network Key)

correct?

Are you using MAC address

filtering?

Is your WLAN access

point/router in stealth

mode? (not broadcasting

the SSID)

I have checked and tried all

of the above, but still cannot

complete the wireless

configuration. Is there

anything else I can do?

Is your Brother printer

properly connected to the

WLAN access point/router?

Interface Solution

wireless



Reconfirm and choose the correct security settings.

• The manufacturer's name or model no. of the WLAN access

point/router may be used as the default security settings.

• See the instructions supplied with your WLAN access point/router for

information on how to find the security settings.

• Ask the manufacturer of your WLAN access point/router or ask your

Internet provider or network administrator.

wireless

Confirm that the MAC address of the Brother printer is allowed in the filter.

You can find the MAC address from the Network Setting Tool. See the

User's Guide for more details about the Network Setting Tool.

wireless



You should enter the correct SSID name during the installation or when

using the Network Setting tool.



Check the SSID name in the instructions supplied with your WLAN

access point/router and reconfigure the wireless network setup.

wireless

Use the Network Setting Tool.

wireless

If the Wi-Fi

lamp is lit, the network is properly connected. If the Wi-Fi

is blinking, the network is not connected properly, and the wireless network

setup must be reconfigured.

lamp