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MFC8870DW Windows 7 Network Connection Repair Instructions

PART 9: VERIFY PRINTER DRIVER PORT SETTINGS

1. While in the Printers folder right click on the Brother "Printer Driver" and left click on Printer

Properties if it is not already open.

2. Click the Ports Tab.

3. You will see a list of the available communication ports on your PC. (Ex: LPT1:, LPT2:, COM1:, ETC)

4. Click ADD PORT.

5. Choose Standard TCP/IP Port then click NEW PORT. The Standard TCP/IP Printer Port Wizard will

appear.

6. Click NEXT.

7. In the field labeled Printer Name Or IP Address, type the IP address of your Brother machine noted

earlier and click NEXT.

NOTE: If you receive an error stating: "A port with that name already exists", click OK.

Then in the Port Name field on the wizard, slightly modify the auto-filled name of the port.

For example, change the port name from IP_192.168.1.100 to IP_192.168.1.100a. The

actual port name will depend on the IP address for your Brother machine.

8. If you receive a window requesting Additional Port Information, then the computer is not

communicating properly with the Brother machine. Some common causes of this issue are Firewalls

and security applications, a Conflict with another application running on the computer, or an IP conflict

with another device on the network. Troubleshoot or eliminate as many of these factors as possible.

Contact your computer manufacturer or network admin to further troubleshoot network

communication conflicts.

9. If you receive a window stating: Completing the Add Standard TCP/IP Printer Port Wizard, look for the

section labeled Adapter Type. If the communication is successful, this section should indicate that

the computer is communicating with a Brother Print Server or will list the node name of the Brother

Machine displayed as BRN or BRW followed by a combination of letters and numbers. Click FINISH.

10. Click on the General Tab.

11. Click PRINT TEST PAGE.

If the test page prints, the issue is resolved.

If the test page does not print, click OK and close the Printer Properties window. Right click on

the "Printer Driver", and then left click on Cancel All Documents. Continue to PART 10.

PART 10: UNINSTALL AND REINSTALL THE BROTHER DRIVERS

1. If you are not already within the Printers folder, click Start => Control Panel => Hardware And

Sound => Devices And Printers.

2. Right click on the Brother "Printer Driver" and select Remove Device.

NOTE: If the printer driver was never installed, you should only need to follow to download

and installation steps of the solution:

software package for Windows 7 using a wireless network

3. Click Yes. The driver will delete.

4. Click Add A Printer.

"How do I download and install the full driver and

www.brother-usa.com

connection?"