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Troubleshooting

This chapter explains how to resolve typical network problems you may encounter when using the Brother

machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother

Solutions Center at: (http://solutions.brother.com/).

Please go to the Brother Solutions Center at (http://solutions.brother.com/) and click Manuals on your model

page to download the other manuals.

Make sure that the following items are configured before reading this chapter.

First check the following:

The power cord is connected properly and the Brother machine is turned on.

All protective packaging has been removed from the machine.

The toner cartridges and drum unit are installed properly.

The front and back covers are fully closed.

Paper is inserted properly in the paper tray.

The machine is connected to the network properly.

Go to the page for your solution from the lists below



I cannot print the document over the internet using IPPS.

See I cannot print the document over the internet using IPPS. uu page 28.



I want to check my network devices are working properly.

See I want to check my network devices are working properly. uu page 28.