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■ Print

Problem

Printer does not

feed the paper

Paper jam

occurs

Printer does not

Print is too light

Print is

smudging

Cause

Is the power turned off?

Is the paper correctly

inserted?

Is the paper cover

closed?

Does a printer error occur?

(C. 3.2)

Is the platen roller dirty?

Is the power turned off?

Is the paper correctly

inserted?

Is the paper cover

closed?

Does a printer error occur?

(C. 3.2)

Is the thermal head dirty?

Is the paper correctly

inserted?

Is the paper cover

closed?

Is the thermal head dirty?

Is the correct paper used?

Is the battery old?

5 Troubleshooting

Solution

Please turn on the

power. (C. 2.1)

Please insert the paper

correctly. (C. 1.5)

Please close the paper

cover firmly. (C. 1.5)

Please correct the

printer error. (C. 2.4)

Please clean the platen

roller. (C. 4.2)

Please turn on the

power. (C. 2.1)

Please insert the paper

correctly. (C. 1.5)

Please close the paper

cover firmly. (C. 1.5)

Please correct the

printer error. (C. 2.4)

Please clean the thermal

head. (C. 4.1)

Please insert the paper

correctly. (C. 1.5)

Please close the paper

cover firmly. (C. 1.5)

Please clean the thermal

head. (C. 4.1)

Please

use

the

paper. (C. 6.2)

Please exchange it for a

new battery.

correct