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5 Troubleshooting

■ Communication

Problem

Printer does not

communicate

Cause

Is the power turned off?

Is the application or the

driver for this product

used?

Is the link correctly

connected?

Does the transmitter

correspond with

the SPP profile?

Is equipment too close that it

causes radio

interference?

Is there a shield between the

transmitter and the printer

that interferes with the radio?

Solution

Please turn on the

power. (C. 2.1)

Please use the

application or the driver

for this product.

Please connect the link

correctly. (C. 2.3)

Please use

the transmitter that

corresponds with

the SPP profile.

Please stop the device

that causes the radio

interference or keep

the transmitter and the

printer

away

device.

Please use it in a place

without the shield.

from

the