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If it Still Won't Work

Contact the Service Office

If something is still wrong with your appliance after

you have been through the 'Something Wrong' list:

1. Switch off and unplug the appliance from the mains.

2. Call your nearest Service Office or local importer.

When you contact us we will want to know the

following:

1. Your name, address and postcode.

2. Your telephone number.

3. Clear and concise details of the fault.

4. The Model number and the Serial number of your

appliance.

5. The date of purchase (please keep the receipt as

evidence will be required when an engineer calls)

enter the date here:

.............................................................................

Please make sure you have all these details ready

when you call.

Spare Parts

Please remember your new appliance is a complex

piece of equipment.

'DIY' repairs or unqualified and untrained service

people may put you in danger, could damage the

appliance and might mean you lose cover under the

Parts Guarantee.

If you do experience a problem with the appliance

don't take risks, call in our Service Engineer. Our

Parts are designed exclusively to fit your appliance.

Do not use them for any other purpose as you may

create a safety hazard.

Disposal of your product

To minimise the risk of injury to children please

dispose of your product carefully and safely.

Remove all doors and lids. Remove the mains cable

(where fitted) by cutting off flush with the appliance

and always ensure that no plug is left in a condition

where it could be connected to the electricity

supply.

To help the environment, Local Authority instructions

should be followed for the disposal of your product.

Disposal of old electrical appliances

The European Directive 2002/96/EC on Waste

Electrical and Electronic Equipment (WEEE),

requires that old household electrical appliances

must not be disposed of in the normal unsorted

municipal waste stream. Old appliances must be

collected separately in order to optimise the

recovery and recycling of the materials they contain

and reduce the impact on human health and the

environment.

The crossed out "wheeled bin" symbol on the

product reminds you of your obligation, that when

you dispose of the appliance it must be separately

collected.

Consumers should contact their local authority or

retailer for information concerning the correct

disposal of their old appliance.

Respecting and conserving the

environment

• Whenever possible, avoid pre-heating the oven

and always try to fill it. Open the oven door as little

as possible because heat is lost every time it is

opened. To save a substantial amount of energy,

simply switch off the oven 5 to 10 minutes before the

end of your planned cooking time and use the heat

the oven continues to generate.

• Keep gaskets clean and tidy to prevent any door

energy losses

• If you have a timed tariff electricity contract, the "delay

cooking" option will make it easier to save money by

moving operation to cheaper time periods.

• Make the most of your hot plate's residual heat by

switching off cast iron hot plates 10 minutes before the

end of your cooking time and glass ceramic hot plates

5 minutes before the end of cooking time.

• The base of your pot or pan should cover the hot plate.

If it is smaller, precious energy will be wasted and

pots that boil over leave encrusted remains that can

be difficult to remove.

• Cook your food in closed pots or pans with well-fitting

lids and use as little water as possible. Cooking with

the lid off will greatly increase energy consumption

• Use purely flat pots and pans

• If you are cooking something that takes a long time,

it's worth using a pressure cooker, which is twice as

fast and saves a third of the energy.