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Troubleshooting

Your washer-dryer could fail to work. Before contacting the Technical Assistance Centre (see "Assistance"), make sure that

the problem cannot be solved easily using the following list.

Problem:

The Washer-dryer does not switch

on.

The wash cycle does not start.

The Washer-dryer does not take

in water (the indicator light for

the first wash cycle stage flashes

rapidly).

The Washer-dryer continuously

takes in and

drains water.

The Washer-dryer does not drain or

spin.

The Washer-dryer vibrates a lot

during the spin cycle.

The Washer-dryer leaks.

The "Functions" indicator lights and the

"start/pause" indicator light flash, while

one of the "phase in progress" indicator

lights and the "door locked" indicator

light will remain lit in a fixed manner.

There is too much foam.

The washer-dryer does not dry.

Possible causes / Solutions:

• The appliance is not plugged into the socket fully, or is not making contact.

• There is no power in the house.

• The Washer-dryer door is not closed properly.

• The ON/OFF button has not been pressed.

• The START/PAUSE button has not been pressed.

• The water tap has not been opened.

• A delayed start has been set.

• The water inlet hose is not connected to the tap.

• The hose is bent.

• The water tap has not been opened.

• There is no water supply in the house.

• The pressure is too low.

• The START/PAUSE button has not been pressed.

• The drain hose is not fitted at a height between 65 and 100 cm from the floor

(see "Installation").

• The free end of the hose is under water (see "Installation").

• The wall drainage system is not fitted with a breather pipe.

If the problem persists even after these checks, turn off the water tap, switch the applian-

ce off and contact the Assistance Service. If the dwelling is on one of the upper floors of

a building, there may be problems relating to water drainage, causing the Washer-dryer

to fill with water and drain continuously. Special anti-draining valves are available in shops

and help to avoid this inconvenience.

• The wash cycle does not include draining: some wash cycles require the drain

phase to be started manually.

• The "Easy iron" option is enabled: to complete the wash cycle, press the

START/PAUSE button ("Wash cycles and options").

• The drain hose is bent (see "Installation").

• The drainage duct is clogged.

• The drum was not unlocked correctly during installation (see "Installation").

• The Washer-dryer is not level (see "Installation").

• The Washer-dryer is trapped between cabinets and walls (see "Installation").

• The water inlet hose is not screwed on properly (see "Installation").

• The detergent dispenser drawer is blocked (for cleaning instructions, see

"Care and maintenance").

• The drain hose is not fixed properly (see "Installation").

• Switch off the machine and unplug it, wait for approximately 1 minute and

then switch it back on again.

If the problem persists, contact the Technical Assistance Service.

• The detergent is not suitable for machine washing (it should display the text

"for Washer-dryers" or "hand and machine wash", or the like).

• Too much detergent was used.

• The appliance is not plugged into the socket, or not enough to make contact.

• There has been a power failure.

• The appliance door is not shut properly.

• A delayed start has been set.

• DRYING knob is in the 0 position.