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TROUBLESHOOTING
The washer-dryer may occasionally fail to work. Before contacting the Technical Assistance Service, make sure that the problem cannot be easily solved
using the following list.
Anomalies
The washer-dryer does not
start.
The wash cycle does not start.
The machine does not fill with
water or the indicator light
for the first wash cycle stage
flashes rapidly.
The washer-dryer
continuously loads and
unloads water.
The washer-dryer does not
drain or spin.
The washer-dryer vibrates a
lot during the spin cycle.
The washer-dryer leaks.
The "Options" indicator lights
and the START/PAUSE
indicator light flash, while
one of the "phase in progress"
indicator lights and the "door
locked" indicator light will
remain lit in a fixed manner.
There is too much foam.
The wash cycle does not start.
You can download the Safety Instructions, Product Fiche and Energy data by:
• Visiting our website - http://docs.indesit.eu
• Using QR Code
• Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product's identification plate.
• For User's Repair & Maintenance Information visit www.indesit .com
The model information can be retrieved using the QR-Code reported in the energy label. The label also includes
the model identifier that can be used to consult the portal of the registry at https://eprel.ec.europa.eu
Possible causes / Solution
The appliance is not plugged into the socket, or not sufficiently to make contact.
There is no power in the house.
The washer-dryer door is not closed properly.
The ON/OFF
button has not been pressed.
The START/PAUSE
button has not been pressed.
The water tap has not been opened.
A delay has been set for the start time.
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE
button has not been pressed.
The drain hose is not fitted between 65 and 100 cm from the floor.
The free end of the hose is immersed in water.
The wall drainage system does not have a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch the appliance off and contact the
Technical Assistance Service. If the home is on one of the upper floors of a building, there may be problems relating
to back-siphonage, causing the washer-dryer to fill with water and drain continuously. Special anti-siphon valves
are available in shops and help to prevent this inconvenience.
The cycle does not include drainage: with certain cycles it must be started manually.
The drain hose is bent.
The drainage duct is clogged.
The drum was not unlocked correctly during installation.
The washer-dryer is not level.
The washer-dryer is tucked between furniture cabinets and the wall.
The water inlet hose is not screwed on properly.
The detergent dispenser drawer is obstructed.
The drain hose is not properly attached.
Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again.
If the problem persists, contact the Technical Assistance Service .
The detergent is not suitable for machine washing (it should be marked with "for washing machine use" or "hand
wash and machine wash" or similar).
Too much detergent was used.
The appliance is not plugged into the socket, or not sufficiently to make contact.
There is no power in the house.
The washer-dryer door is not closed properly.
The ON/OFF
button has not been pressed.
The START/PAUSE
button has not been pressed.
The water tap has not been opened.
A delay has been set for the start time.
The 'DRYING' selector knob is in the 0 position.
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