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B. TROUBLESHOOT WHIRLPOOL SYSTEM

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or a qualified electrician

should correct all electrical problems. For warranty service, contact your dealer or wholesale distributor.

SYMPTOMS

1. Whirlpool does not

start/stop.

2. Motor starts, all jets

are not functioning.

are not functioning

3. Motor turns, water

is pumping, but

is pumping but

there is no air

injection.

4. Whirlpool stops

automatically

before 18 minutes.

5. Whirlpool does not

automatically stop

after 22 minutes.

after 22 minutes

6. Pump does not

prime.

7. Noisy operation.

113867-2-

(-)

PROBABLE CAUSES

A. No power to pump.

B. Air actuator tubing disconnected,

loose, kinked, plugged or damaged.

C. Faulty air actuator.

D. Faulty motor/pump assembly.

A. Jet is closed.

B. Trim kit installed incorrectly.

C. Jets are blocked.

A. No aspiration at jets.

B. Jet O-rings are missing, or are

improperly installed.

A. GFCI trips.

B. Suction blocked.

C. Jets are blocked.

D. Motor overheated and protection

device activated.

A. Faulty timer mechanism.

B. Wiring error.

A. Pump shimmed too high.

A. Pump straps have not been cut.

B. Jet squeals due to dislodged jet

O-ring.

RECOMMENDED ACTION

A. Set/Reset GFCI breaker; check wiring

to pump.

B. Connect, straighten, clean or replace

tubing.

C. Replace air actuator.

D. Rebuild or replace motor and pump

assembly.

A. Rotate jets counterclockwise to open.

B. Reinstall trim kit, checking for O-ring

damage or improper placement.

C. Remove blockage.

A. Rotate jets counterclockwise.

B. Replace or reposition jet O-rings.

A. Identify source of fault and correct.

B. Remove obstruction.

C. Remove blockage.

D. Check for blockage at motor vents.

Remove blockage and allow motor to

cool.

Check for suction blockage. Remove

blockage and allow motor to cool.

Check for jet blockage. Remove

blockage and allow motor to cool.

A. Replace timer board inside

pump/motor.

B. Refer to dealer.

A. Lower pump to subfloor level that

bath is resting upon.

A. Cut straps with tin snips and secure

pump bracket to subfloor.

B. Remove jet, replace and lubricate

O-ring on valve body, and reinstall jet.

Kohler Co., Kohler WI