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Warranty (cont.)

1. Kohler Co. will only service its commercialized products through its authorized distributors.

2. To obtain warranty service, please present the invoice and corresponding warranty.

3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new

replacement or an equivalent model (in those cases that the model has been discontinued) when the product

is beyond repair, without any charge to the consumer.

4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.

5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may

substitute the warranty in the case that there is a discrepancy in the validity of the warranty.

EXCEPTIONS AND RESTRICTIONS

The Warranty will not be valid in the following cases:

1. When the product is not operated in accordance with the instructions concerning use and operation set

forth in the owner's manual or installation instructions, and when the recommendations and warnings

included are not observed.

2. When the product has been modiﬁed or dismantled partially or totally; or has been used in a negligent

fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not

authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as ﬁre or acts of God, including

ﬂooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can

exercise your rights under this warranty, please call 001-877-680-1310.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.

AV. CARLOS PACHECO NO. 7200

CHIHUAHUA, CHIH., MEXICO C.P. 31060

TEL: 52 (14) 29-11-11

Troubleshooting

This troubleshooting guide is for general aid only. A Sterling Authorized Service Representative or qualiﬁed

electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale

distributor.

Symptoms

Whirlpool does not

start/stop.

Motor starts, all jets are

not functioning.

1016905-5-K

Probable Causes

A. No power to the pump motor.

B. Air actuator does not work.

C. Pump motor does not work.

A. Jet is closed.

B. Jets are blocked.

Recommended Action

A. Set or Reset the GFCI breaker.

Check the wiring. If the problem

persists, refer to your installer or

dealer.

B. Check the air tube connections.

Replace the air actuator. Refer to

your installer or dealer.

C. Replace the pump motor. Refer to

your installer or dealer.

A. Rotate the jet trim ring

counterclockwise to open.

B. Remove the blockage.

Sterling