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TROUBLESHOOTING / 疑難排解 / 문제 해결
This troubleshooting guide is for general aid only. Kohler Authorized Service
Representatives can resolve any related electrical problems. For warranty
service, contact your dealer or wholesale distributor.
General Functions
Phenomenon
1. The unit does
not work.
2.Bidet seat is
loose.
3. Water does not
spray out of the
wand.
Kohler Co.
Possible Causes
A. Power failure occurred.
B. The power cord is
disconnected.
C. The seat fails to detect
user.
D. Thermal protector auto
protection is activated.
E. None of the above
solutions take effect.
A. Screws and nuts are
loose.
A. The seat fails to detect
user.
B. Water supply failure.
C. Filter is clogged.
D. None of the above
solutions take effect.
Recommended Solution
A. Wait until the power is
restored.
B. Insert the power cord into
a power outlet.
C. Contact seat sensing
area.
D. Place product at ambient
temperature for some time.
E. Contact a Kohler Service
Representative.
A. Tighten the screws
and nuts according to the
Installation Guide.
A. Contact seat sensing
area.
B. Power off, remove water
supply fault and power on
again.
C. Refer to "CLEAN FILTER"
section.
D. Contact a Kohler Service
Representative.
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