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Error Codes

Error Code

Description

Access Code Error, unrecognized access code.

Error 100

EEPROM error, unable to access memory. Please contact Acaia support.

Error 101

AD error, unable to access weighing signal. Please contact Acaia support.

Error 102

Unable to find acceptable starting Zero point, most likely due to damage

Error 303

of the loadcell by excessive force or drop. Please contact Acaia support.

Over load: the weight is over the maximum capacity.

Under load: the weight is under the minimum capacity.

Calibration error. Calibration cannot proceed when environmental noises

Error 304

are too strong. Please calibrate in a stable environment free of wind,

vibration, etc.

Unable to tare because the weight exceeds the acceptable tare range.

Error 802

Unable to tare because the weight is unstable.

Error 803

Passcode error (the default passcode is 0000)

Error 900

Display Code Description

The scale is in update mode. During the update process, the orange LED

will blink until the process is complete.

UPDATE

Note: If you want to leave update mode, please connect the scale's USB to a

power source.