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SURFACE STEAMER SS-400TT
Problem
Unit heats but there is
little or no steam
produced
and/or
The product requires
more steaming than
usual.
"Lo" appears on the
display during operation.
"HOT" appears on the
display during operation.
"OPEN" appears on the
display during operation.
A.J. Antunes & Co.
TROUBLESHOOTING (continued)
Possible Cause
Water Line Valve is closed.
Water injection tube is
restricted.
Quick Disconnect Fittings are
not fully engaged at the Water
Pressure Regulator.
Low or no water pressure in
the water line.
Improper water pressure to
unit.
Unit is not being cleaned
properly (daily/monthly).
Programming and/or SHOT,
Intr values were adjusted/
changed improperly.
Insufficient or excessive cal-
cium/mineral deposits on the
Generator surface.
Generator surface is bare
(little or no traces of mineral
deposits).
The internal rubber hoses are
pinched or kinked.
Generator Diffusers are
missing.
Generator surface
temperature is too low.
Water Pressure is too high
and/or out of range.
Normal for several minutes
during heat up period.
The temperature inside the
electrical compartment is
above 160ºF (71ºC).
The front and/or rear ther-
mocouple is disconnected or
open.
Faulty main Control Board.
Corrective Action
Check that the Water Line Valve is open.
Check and clean the Injection Tube as described in the
Maintenance section of this manual.
Remove and re-engage the Quick Disconnect Fittings
firmly until it clicks into place. Replace if damaged.
If pressure is low, contact your maintenance person or
plumber. Check incoming water line for water pressure.
Verify that a Water Pressure Regulator is installed and
set to 10 psi.
Clean the unit daily and monthly as described in the
Maintenance section of this manual.
Reprogram the SHOT and Intr values as described in
the Programming section of this manual. See "Factory
Resets."
Verify that a thin layer of calcium/mineral deposits
is present on the Generator surface. Refer to the
Maintenance section of this manual.
The Generator surface must have a thin coating of
calcium/mineral deposits for proper steaming. Refer to
the Maintenance section of this manual.
Straighten and reposition the rubber hoses.
Install Generator Diffuser or replace if missing.
Verify that the Generator set point temperature is 400°F
(204°C). See "Factory Resets."
Adjust the water pressure to 10 psi and reprogram
values back to factory settings. See "Factory Resets."
Wait 10 minutes. If "Lo" is still displayed, adjust the
water pressure to 10 psi and reprogram values back to
factory settings. See "Factory Resets." If "Lo" is still dis-
played, contact your maintenance person or Authorized
Service Agency for service.
Make sure there is enough air flow around the unit.
Relocate the unit if necessary.
Verify that the Insulation and Heat Shield are installed
correctly around the heat/steam generators (items 22
and 23 in the "Replacement Parts" section.
Contact your maintenance person or Authorized Service
Agency if the condition repeats.
12
P/N 1011073 Rev. H 12/13