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CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

• Warranties are only valid in the 48 contiguous United States and Canada and are con-

tingent upon the consumer operating the chair according to the corresponding instruc-

tion manual.

• The warranty only applies to COZZIA products and does not include any accessories or

enhancements.

• Field service requires pre-approval and must be performed by COZZIA's authorized

field service personnel. Field service is only available in the 48 contiguous United States.

• Softening of foam and filling composites in pillows, pads and memory foam occurs

naturally and does not constitute a defect under this warranty

• Fading, wear and piling of fabric occurs naturally and does not constitute a defect

under this warranty

• Natural markings, grain and dye variations in leather do not constitute a defect under

this warranty

• Warranties do not cover any loss or damage resulting from improper installation,

unauthorized repairs or modifications, improper use of the electrical/power supply, loss

of power, a dropped product, a malfunction or damage of an operating part from failure

to implement the manufacturer's recommended maintenance, transportation damage,

theft, abuse, misuse, neglect, vandalism or environmental conditions (fire, floods, rust,

corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather conditions), loss

of use during the period the product is at a repair facility or is otherwise awaiting parts or

repair

• Damage due to shipping and handling does not constitute a defect under this warranty

• Under no circumstances shall COZZIA or its representatives be liable for indirect conse-

quential or incidental damages (including damages for lost profits, business interruption,

bodily injury, medical problems) even if the other party has been advised of the possibili-

ty of such damages or possible problems

• Warranties are non-transferable and shall be in lieu of any other warranty express or

implied, including but not limited to any implied warranty or merchantability or fitness

for particular use

• COZZIA's sole liability and the purchaser's exclusive remedy shall be for repair, or at

COZZIA's option, for the replacement of the defective part. Notwithstanding the above, if

replacement parts for defective materials are not available, COZZIA reserves the right to

make substitutions in lieu of repair or replacement.

• All warranties begin on the date of purchase, no allowance or extension is of-

fered for delivery and/or installation

• Warranties do not apply to rental, business, commercial institutions or other

non-residential users.