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8
Troubleshooting Installation
If you have problems installing the router, try one or more of the following:
No LEDs Light
The most likely reason is that the router is not receiving power. Check the
following:
1.
Check that the supply outlet's switch is in the ON position.
2.
Test the mains power outlet to verify that it is working.
3.
The router's fuse may have failed? Contact your authorised Allied Telesyn
distributor or reseller for assistance.
If the problem persists, please contact your authorised Allied Telesyn
distributor or reseller.
LEDs Light Incorrectly
If the System LED stays on, the router software has encountered a fatal
condition. Contact your authorised Allied Telesyn distributor or reseller.
No Response From the Terminal
1.
Is the terminal cable correct for both the terminal and the router? Test the
cable operation by connecting Txd and Rxd (pins 2 and 3) together at the
router end of the cable. Characters typed on the terminal should be echoed
back to the screen.
2.
Are the terminal or terminal emulation software communication
parameters set correctly? Refer to the AR Router Hardware Reference for more
information on setting communications parameters.
3.
Contact your authorised Allied Telesyn distributor or reseller for assistance.
Log in Name or Password Fails
1.
Passwords are case sensitive. Check your spelling and that you are using the
right combination of upper and lowercase characters.
2.
Contact your authorised Allied Telesyn distributor or reseller for assistance.
AR300 Series Router
C613-04026-01 REVD