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Create a USB recovery drive for

Windows

Dell recommends that you create a recovery drive to troubleshoot and fix problems

that may occur with Windows. An empty USB flash drive with a minimum capacity of

16 GB is required to create the recovery drive.

NOTE: The following steps may vary depending on the version of Windows

installed. Refer to the

Connect the USB flash drive to your computer.

In Windows search, type Recovery.

In the search results, click Create a recovery drive.

The User Account Control window is displayed.

Click Yes to continue.

The Recovery Drive window is displayed.

Select Back up system files to the recovery drive and click Next.

Select the USB flash drive and click Next.

A message appears, indicating that all data in the USB flash drive will be deleted.

Click Create.

NOTE: This process may take several minutes to complete.

Click Finish.

CAUTION: This process formats the hard drive and removes all data on your

computer. Ensure that you back up data on your computer before beginning

this task.

NOTE: Before reinstalling Windows, ensure your computer has more than 2

GB of memory and more than 32 GB of storage space.

Connect the USB recovery drive to your computer.

Restart your computer.

Microsoft support site

for latest instructions.