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Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 18. Self-help resources
Information about Dell products and services
Dell Help & Support app
Get started app
Accessing help
Online help for operating system
Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.
Learn and know about the following information about your
product:
● Product specifications
● Operating system
● Setting up and using your product
● Data backup
● Troubleshooting and diagnostics
● Operating system
● Factory and system restore
● BIOS information
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE:
Availability varies by country and product, and some services may not be available in your country.
NOTE:
If you do not have an active internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
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Getting help and contacting Dell
Getting help and contacting Dell
www.dell.com
In Windows search, type Help and Support, and press
Enter.
www.dell.com/support/windows
www.dell.com/support/linux
1. 1. Go to www.dell.com/support.
1. 2. At the top-right corner, enter Knowledge Base in the
Enter the subject keyword to retrieve the related articles.
See Me and My Dell at www.dell.com/support/manuals.
To locate the Me and My Dell
relevant to your product, identify your product through one of
the following:
● Select Detect Product.
● Locate your product through the drop down menu under
● Enter the Service Tag number or Product ID into the
search box.
View Products.
search bar.
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