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conducive to computer repair, including for example if you insist on service to be provided at varying locations, if you fail to

properly restrain a pet, if you threaten our technician either verbally or physically, if your location or the general area where the

system is located is dangerous, infested with insects, rodents, pests, biohazards, human or animal excrement and/or chemicals as

reasonably determined to be unsafe by our technician. If you or your authorized representative is not at the location when the

service technician arrives, the service technician will not be able to service your system and you may be charged an additional

amount for a follow-up service call. If the telephone technician determines that your system needs a replacement part, you

authorize the on-site technician to act as your service agent to handle the delivery and return of the warranty parts

necessary to render on-site repairs. You may incur a charge if you fail to allow the on-site technician to return non-working/

unused units/warranty parts to Dell.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that

contract for details on how to obtain service.

If you purchased through us a service contract with a third-party service provider, please refer to that contract for details on how

to obtain service.

See www.dell.com/servicecontracts for more details.

May I transfer the limited hardware warranty?

Limited hardware warranties on systems may be transferred if the current owner transfers ownership of the system and records

the transfer with us. The limited hardware warranty on Dell-Certified Memory may not be transferred. For U.S. customers, you

may record your transfer by going to Dell's Web site:

Customer Type

Home and Home Office:

Small and Medium Business:

Large Enterprise:

Federal Government:

State and Local Government:

Higher Education:

K-12 Education:

Healthcare:

For Canadian customers, you may record your transfer by going to Dell's Canadian Web site:

www1.ca.dell.com/content/topics/reftopic.aspx/gen/ccare/en/ccare_information?c=ca&l=en&s=gen.

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the

original service or limited hardware warranty agreement and Dell's applicable terms and conditions of sale located at

www.dell.com/terms (for U.S. customers), www.dell.ca/terms (for Canadian customers - English), or www.dell.ca/conditions

(for Canadian customers -French). Dell cannot guarantee the authenticity of the products, limited warranties, service or support,

or the accuracy of the listings of products you purchase from a third party.

(Rev. 030712)

Warranty Information

U.S. Ownership Transfer Website