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Troubleshooting

8K displays flickering

Question

When I connect two 8K displays to both Thunderbolt ports on the left side or the right side of the computer, they flicker when

run at a display rate of 60Hz.

Cause

This may be because of interlacing or switching as the Thunderbolt controller sent only part of the data.

Workaround

Connect each 8K display to a Thunderbolt port on either side of the computer, for example, one 8K display to a port on the left,

and the other to a port on the right. After doing so, power the displays off and on again.

8K displays not displaying correctly

Question

When I connect an 8K display to the computer using a Thunderbolt docking station, the display output is not correct from the

computer.

Cause

This may be because of a hardware limitation with the Thunderbolt docking station.

Workaround

Connect the 8K display directly to a Thunderbolt port on the computer (not using a docking station). After doing so, power the

display on and off again.

Troubleshooting