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SupportAssist System Resolution
Option
Description
Auto OS
Allows you to control the automatic boot flow for SupportAssist System. Options are:
Recovery
● Off
Threshold
● 1
● 2 (Enabled by default)
● 3
SupportAssist
Allows you to recover the SupportAssist OS Recovery (Enabled by default).
OS Recovery
BIOSConnect
BIOSConnect enable or disable cloud Service OS upon absence of Local OS Recovery (Enabled by
default).
Updating the BIOS
Updating the BIOS in Windows
About this task
CAUTION:
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an
unnecessary operating system re-install. For more information on this subject, see Knowledge Article:
www.dell.com/support/article/sln153694
Steps
1. Go to www.dell.com/support.
2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search.
NOTE:
If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You
can also use the product ID or manually browse for your computer model.
3. Click Drivers & Downloads. Expand Find drivers.
4. Select the operating system installed on your computer.
5. In the Category drop-down list, select BIOS.
6. Select the latest version of BIOS, and click Download to download the BIOS file for your computer.
7. After the download is complete, browse the folder where you saved the BIOS update file.
8. Double-click the BIOS update file icon and follow the on-screen instructions.
For more information, see knowledge base article
Updating the BIOS in Linux and Ubuntu
To update the system BIOS on a computer that is installed with Linux or Ubuntu, see the knowledge base article
www.dell.com/support.
Updating the BIOS using the USB drive in Windows
About this task
CAUTION:
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
000124211
at www.dell.com/support.
https://
000131486
at
System setup
35