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Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 15. Self-help resources

Self-help resources

Information about Dell products and services

My Dell app

Tips

Contact Support

Online help for operating system

Access top solutions, diagnostics, drivers and downloads, and

learn more about your computer through videos, manuals and

documents.

Dell knowledge base articles for a variety of computer

concerns

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.

NOTE:

Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE:

If you do not have an active Internet connection, you can find contact information about your purchase invoice,

packing slip, bill, or Dell product catalog.

Getting help and contacting Dell

Resource location

www.dell.com

In Windows search, type Contact Support, and press

Enter.

www.dell.com/support/windows

Your Dell computer is uniquely identified by a Service Tag or

Express Service Code. To view relevant support resources for

your Dell computer, enter the Service Tag or Express Service

Code at www.dell.com/support.

For more information on how to find the Service Tag for your

computer, see

1. Go to www.dell.com/support.

2. On the menu bar at the top of the Support page, select

3. In the Search field on the Knowledge Base page, type the

Locate the Service Tag on your

Support > Knowledge Base.

keyword, topic, or model number, and then click or tap the

search icon to view the related articles.

computer.