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System Messages
NOTE:
If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running
when the message appeared.
Message
Possible Cause
8042 Gate-A20 error
The keyboard controller failed its test.
Address Line Short!
An error in the address decoding circuitry in the
memory has occurred.
C: Drive Error
The hard drive is not working or is not configured
correctly.
C: Drive Failure
Cache Memory Bad, Do
The cache memory is not operating.
Not Enable Cache
CH-2 Timer Error
An error is occurring on the timer on the system
board.
CMOS Battery State
The system configuration information in the system
setup program is incorrect or the battery charge
Low
may be low.
CMOS Checksum Failure
CMOS System Options
Not Set
CMOS Display Type
Mismatch
CMOS Memory Size
Mismatch
CMOS Time and Date
Not Set
Diskette Boot Failure
Drive A or B is present but has failed the BIOS
POST.
DMA Error
Error in the DMA controller on the system board.
DMA 1 Error
DMA 2 Error
FDD Controller
The BIOS cannot communicate with the floppy drive
or hard drive controller.
Failure
HDD Controller
Failure
INTR1 Error
An interrupt channel on the system board failed to
POST.
INTR2 Error
Invalid Boot Diskette
The operating system cannot be located on drive A
or drive C.
Keyboard Error
The BIOS has detected a stuck key.
KB/Interface Error
An error occurred with the keyboard connector.
No ROM Basic
The operating system cannot be located on drive A
or drive C.
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Corrective Action
If you receive this message after you make changes in the
program, enter the program and restore the original value(s).
Reseat the memory
modules.
Ensure that the drive is installed correctly in the computer and defined
correctly in the
system setup
program.
See "Contacting Dell" in your Owner's Manual for instructions on obtaining
technical assistance.
See "Contacting Dell" in your Owner's Manual for instructions on obtaining
technical assistance.
Enter the system setup
program, verify the system configuration, and then
restart the computer.
Ensure that the drive is installed correctly in the computer and defined
correctly in the
system setup
program. Check the interface cable at both
ends.
The keyboard or
system board
may need to be replaced.
Ensure that the
floppy drive
or the
computer and defined correctly in the
interface cable at both ends.
The keyboard or
system board
may need to be replaced.
Enter the system setup program
properly identified.
Ensure that nothing is resting on the keyboard; if a key appears to be
stuck, carefully pry it up. If the problem persists, you may need to replace
the keyboard.
Ensure that nothing is resting on the keyboard; if a key appears to be
stuck, carefully pry it up. If the problem persists, you may need to replace
the keyboard.
Enter the system setup program
properly identified.
system setup
hard drive
is installed correctly in the
system setup
program. Check the
and confirm that drive A or drive C is
and confirm that drive A or drive C is