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7-24 Installation and Troubleshooting Guide

Check the diskette drive cabling.

Is the diskette drive securely connected to the diskette-drive interface cable

connector?

Is the diskette-drive interface cable securely connected to the interface connec-

tor (labeled "DISKETTE") on the system board?

Is the drive's DC power cable firmly connected to the drive?

Yes. Go to step 8.

No. Go to step 7 .

7 .

Reconnect the DC power cable connector.

Replace the computer cover, reconnect the system to the electrical outlet, and

turn on the system.

Run the Diskette Drives test group in the Dell Diagnostics to determine whether

the diskette drive subsystem now works correctly.

See Chapter 5, "Running the Dell Diagnostics," for more information.

Did the tests run successfully?

Yes. You have fixed the problem.

No. Go to step 10.

10. Repeat steps 4 and 5, and remove all expansion cards.

See "Removing an Expansion Card" in Chapter 8, for instructions.

11. Replace the computer cover, reconnect the system to the electrical outlet, and

turn on the system.

12. Run the Diskette Drives test group in the Dell Diagnostics to determine whether

the diskette drive subsystem now works correctly.

Did the tests run successfully?

Yes. An expansion card may be conflicting with the diskette drive logic, or you

may have a faulty expansion card. Repeat steps 1, 2, and 3.

No. Go to step 13.

13. Repeat steps 4 and 5, and reinstall one of the expansion cards you removed in

step 10.

See "Installing an Expansion Card" in Chapter 8, for instructions.

14. Replace the computer cover, reconnect the system to the electrical outlet, and

turn on the system.