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Product Specific Problems
Specific
Symptoms
Screen image is
too small
Cannot adjust
the monitor with
the buttons on
the front panel
No Input Signal
when user
controls are
pressed
The picture does
not fill the entire
screen
What You
Possible Solutions
Experience
Image is
• Check the Aspect setting in the Display menu
centered on
screen, but does
• Reset the monitor to factory settings.
not fill entire
viewing area
OSD does not
• Turn off the monitor, unplug the monitor power
appear on the
screen
No picture, the
• Check the signal source. Ensure the computer is
LED light is white
• Check whether the signal cable is plugged in
• Reset the computer or video player.
The picture
• Due to different video formats (aspect ratio) of
cannot fill the
height or width
of the screen
OSD.
cable, plug it back, and then turn on the monitor.
not in the power saving mode by moving the mouse
or pressing any key on the keyboard.
properly. Re-plug the signal cable if necessary.
DVDs, the monitor may display in full screen.
Troubleshooting
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