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Using a Serial Cable to Configure Your Management Port

When other troubleshooting steps fail, using a serial cable to connect to your Ethernet management

port is an option. Perform the following steps on any management station with a serial port available.

A serial debug cable is available from your Dell support representative.

1. Connect the PS/2 connecter on the serial debug cable to the serial debug port on RAID

controller. (See Figure 3 for serial port location.)

2. Connect the DB-9 connector on the serial debug cable to your management station.

3. Open any serial shell utility (PuTTY, Tera Term, HyperTerminal or Minicom (Linux)).

4. In your serial shell utility, set the baud rate to 115200.

NOTE: The default baud rate for the MD storage array is 115200. If you do not see a response at 115200,

enter a break command repeatedly until legible text appears. Press the spacebar to set the baud rate to

the speed which allows legible text to display.

Other shell utility connection settings for the MD storage array are typical:

Data bits:

Parity:

Stop bits:

Flow control:

5. Once you set the baud rate and verified default settings, enter another break command.

6. When the options are displayed, type an uppercase S.

7. At the password prompt, enter supportDell

8. Select from the menu options shown to view or modify the port settings:

Option 1 to view the current management port configuration

Option 2 to modify the current management port configuration

Enter a period (.) to make no changes and return to default settings

9. When finished, type Ctrl+D to save your changes and exit.

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