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Table 1. Installation Issues
Issue
Error: -5001.
Invalid
system.
Error: -5002.
Unsupported
hardware
configuration
encountered.
6
Troubleshooting Guide
(continued)
Description
System restore is
performed on an
unsupported system.
Unable to locate a
supported RAID
controller.
Workaround / Solution
This issue occurs because the
operation is not supported on the
system. To resolve this issue,
remove the operating system
reinstallation media immediately.
To workaround this issue, perform
one of the following steps:
• Ensure that the disk controller
card is connected to the internal
drives and is properly seated in
the correct slot. For more
information about connecting
the card, see the Hardware
Owner's Manual at
support.dell.com/manuals.
• Ensure that your system supports
an internal drive controller. For
information about the internal
drive controllers supported on
your system, see the system
hardware documentation at
support.dell.com/manuals.