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Update Issues
Table 4. Update Issues
Issue
The PowerVault NAS
update package provided is
not a NAS appliance
software.
The PowerVault NAS
update package provided
cannot be installed on the
NAS system.
Dell OpenManage Server
Administrator is not
detected on the system.
Description
The package provided for
the PowerVault NAS
Initial Configuration
Wizard is not a recognized
NAS appliance software
package.
The wrong NAS software
appliance has been
provided for the system.
Dell OpenManage Server
Administrator cannot be
found on the system.
Workaround / Solution
Ensure that the package
downloaded from
support.dell.com is
compatible with
your system.
Go to support.dell.com
and download the
appropriate NAS appliance
software for the system.
To workaround this issue,
download the latest version
of the OpenManage Server
Administrator from
support.dell.com.
Launch the installer and
1
follow the instructions on
the screen.
After installing the
2
OpenManage Server
Administrator, reboot the
system.
After the system boots
3
up, the PowerVault NAS
Initial Configuration
Wizard launches.
Complete the initial
4
configuration steps.
Troubleshooting Guide
15