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FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm

D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 6 / 3 / 0 3

H e l p a nd Reg u l at o r y N o t i c e s

Getting Help

Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

CAUTION: If you need to remove the computer covers, first

disconnect the computer power and modem cables from all

electrical outlets.

Make a copy of the Diagnostics Checklist and fill it out.

Use Dell's extensive suite of online services available at Dell Support

(support.dell.com) for help with installation and troubleshooting

procedures.

If the preceding steps have not resolved the problem, contact Dell.

NOTE: Call technical support from a telephone near or at the computer so

that technical support can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all

countries.

When prompted by Dell's automated telephone system, enter your

Express Service Code to route the call directly to the proper support

personnel. If you do not have an Express Service Code, open the Dell

Accessories folder, double-click the Express Service Code icon, and

follow the directions.

For instructions on using the technical support service, see "Technical

Support Service."

NOTE: Some of the following services are not always available in all locations

outside the continental U.S. Call your local Dell representative for information on

availability.

Online Services

You can access Dell Support at support.dell.com. Select your region on the

WELCOME TO DELL SUPPORT page, and fill in the requested details

to access help tools and information.