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Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;

actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear

and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee

period. The end user must always supply proof of purchase, indicating name and address of the seller, date of

purchase, model and serial number, name and address of the customer, and details of symptoms and configuration

at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee

claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance

to and from Dell's repair/replacement center. The end user must ensure that the defective product is available for

collection properly packed in original or equally protective packaging together with the details listed above and the

return number provided to the end user by Dell.

Limitation and Statutory Rights

Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee

is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of

applicable legislation, this Guarantee will be the end user's sole and exclusive remedy against Dell or any of its

affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect

or consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights

resulting from other contracts concluded by the end user with Dell and/or any other seller.

Dell World Trade LP

One Dell Way, Round Rock, TX 78682, USA

Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/

Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)

Avenida Industrial Belgraf, 400

92990-000 - Eldorado do Sul – RS - Brasil

Dell Computer de Chile Ltda

Coyancura 2283, Piso 3- Of.302,

Providencia, Santiago - Chile

Dell Computer de Colombia Corporation

Carrera 7 #115-33 Oficina 603

Bogota, Colombia

Dell Computer de Mexico SA de CV

Paseo de la Reforma 2620 - 11° Piso

Col. Lomas Altas

11950 México, D.F.

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