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One (1) Year Limited Warranty Guidelines

Earthquake warrants the original purchaser that the speaker (product) is

free from defects in material and workmanship, under normal and proper

use, for a period of one (1) year from the date of purchase (as shown on

the original sales receipt).

The one (1) year warranty period is valid only if the product is purchased

from an authorized dealer/reseller and the warranty registration card is

properly filled out and sent to Earthquake Sound Corporation.

(A) One (1) year limited warranty guidelines:

Earthquake pays for labor, parts and ground freight (only in US

mainland) back to customer.

(B) Warning:

Products (sent in for repair) that are tested by Earthquake

technicians and deemed to have no problem will not be covered by

the limited warranty. Customer will be charged a minimum of one (1)

hour of labor (at ongoing rate) plus shipping charges back to

customer.

Each product sent in for repair must be packaged in its original

packaging. Otherwise, repackaging charges will apply in

addition to the labor, parts and shipping charges.

defective products/parts subject to the following provisions:

Defective products/parts have not been altered or repaired by

anyone other than an Earthquake factory approved technician.

Products/parts are not subjected to negligence, misuse, accident or

damage by improper line voltage.

Products/parts were used with incompatible products.

The serial number or any part of the product altered, defaced or

removed.

Products/parts have been used in any way that is contrary to

Earthquake's written instructions.

(D) Warranty limitations:

Earthquake warranty does not cover products that have been modified

or abused, including but not limited to the following:

Damages to speaker cabinet and/or cabinet finish due to misuse,

abuse or use of improper cleaning materials/methods.

Bent speaker frame, broken speaker connectors, holes in speaker

cone, surround & dust cap, burnt speaker voice coil.

Fading, deterioration of speaker components & finish due to

improper exposure to elements.

Earthquake Sound Corp. | (510) 732-1000 | www.earthquakesound.com

Bent amplifier casing, damaged finish on the casing due to abuse,

misuse or improper use of cleaning material.

Burnt tracers on PCB. Product/part damaged due to poor packaging

or abusive shipping conditions.

Subsequent damage to other products.

A warranty claim will not be valid if the warranty registration card is not

properly filled and returned to Earthquake with a copy of the sales

receipt.

(E) Service Request:

To receive product(s) service, contact Earthquake Sound service

department at (510) 732-1000 and request an RMA (Return

Merchandise Authorization) number. Items shipped without a valid

RMA number will be refused. Make sure you provided us with your

complete/correct shipping address, a valid phone number and a brief

description of the problem you are experiencing with the product. In

most cases, our technician maybe able to resolve the problem over the

phone; thus eliminating the need to ship the product.

(F) Shipping Instructions:

Product(s) must be packaged in its original protective box(es) to

minimize transport damage and avoid repackaging charges. Shipper

claims regarding items damaged in transit must be presented to carrier.

Earthquake Sound Corporation reserves the right to refuse products

that are improperly packaged. A copy of the original sales receipt must

accompany product returned for service. We encourage you to include

a written description of the problem inside the package. Ship product to:

Earthquake Sound Corporation

Attn: RMA Department - RMA# ______

2727 McCone Avenue

Hayward, CA 94545

Tel: (510) 732-1000

You are responsible for the cost of shipping the product to Earthquake

Sound Corporation.

(G) Disputes Resolution:

All disputes - between customer and Earthquake Sound Corporation -

resulting from the one (1) year limited warranty policy must be resolved

in accordance to the laws and regulations of the county of Alameda,

California.

Specifications are subject to change without notice