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Contact in the event of a fault
In the event of a fault which you cannot
remedy yourself, please contact your
Miele dealer or Miele Customer Service.
You can book a Miele Service Call
online at www.miele.com/service.
Contact information for Miele
Customer Service can be found at the
end of this document.
Please quote the model identifier and
serial number of your appliance (SN)
when contacting Miele Customer
Service. Both pieces of information can
be found on the data plate.
Location of the data plate
The data plate is visible once you have
removed the grease filters.
Appliance warranty and
product registration
You can register your product and/or
view the manufacturer´s warranty terms
and conditions for Miele appliances and
vacuum cleaners at
www.mieleusa.com.
Customer Service
MieleCare
This service is available in USA only.
MieleCare, our Extended Service
Contract program, gives you the
assurance of knowing that your
appliance investment is covered by
5 years of worry free ownership.
MieleCare is the only Extended Service
Contract in the industry that guarantees
repairs by a Miele Authorized Service
Provider using genuine Miele parts.
Only genuine Miele parts installed by
factory trained professionals can
guarantee the safety, reliability, and
longevity of your Miele appliance.
Please note that unless expressly
approved in writing by Miele's Service
department, Extended Service
Contracts offered by other providers for
Miele products will not be recognized
by Miele. Our goal is to prevent
unauthorized (and untrained) service
personnel from working on your Miele
products, possibly doing further
damage to them, you and/or your
home.
To learn more about MieleCare
Extended Service Contracts, please
contact your appliance dealer or visit us
online at:
www.mieleusa.com
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