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Problem solving guide
. . . the frozen food is thawing
because the freezer compartment is
too warm.
^ Is the room temperature lower than
the ambient temperature for which
the appliance is designed?
If so, increase the temperature of the
room.
Operating in a room which is too cold
will cause the cooling system to switch
off for too long, causing the freezer
compartment to become too warm.
^ On appliances that have winter
setting, switch the winter setting on
(see "Using the winter setting").
. . . food has frozen together.
Use a blunt instrument, e.g. a spoon
handle or plastic scraper, to prise it
apart carefully.
. . . there is a thick layer of ice in the
freezer compartment.
^ Check whether the freezer
compartment door closes properly.
^ Defrost and then clean the freezer
compartment.
Too thick a layer of ice reduces
efficiency and increases energy
consumption.
36
. . . the interior light is warm even
though the door has not been
opened for a while (only on models
with a freezer compartment).
This is not a fault.
^ This appliance is equipped with a
winter setting.
If the ambient temperature
surrounding the appliance drops to
below 18 °C, and the winter setting is
not activated, the compressor will run
less often causing the freezer
compartment to become too warm.
With the winter setting activated, the
interior light will come on
automatically, even with the door
closed, if the ambient temperature
surrounding the appliance drops
below 18 °C. This warms up the
temperature inside the refrigerator
section.
The warmth created by the light being
on causes the compressor to start up
more frequently and thus lower the
temperature in the freezer compartment
again.
Please be aware that the appliance will
not work properly if the ambient
temperature drops below 10°C, even
with the winter setting activated. If this
happens you will need to increase the
ambient temperature in the room in
which the appliance is installed.