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VX Series IP PBX System User Guide

Revision: 1.6

Call Forwarding

Call forwarding allows you to automatically forward incoming calls to another destination, which can be another

extension, a hunt group number or an external phone number. You can specify different destinations for different

conditions, for example, when you are already engaged on a call or when you are out of the office and unavailable.

When setting call forward, you will be prompted for the destination number to which calls should be forwarded. Enter the

destination number and press #. The destination number will be read back to you to confirm.

When diverting your calls to an external phone number depending on the PBX Setting, include an outside line prefix (for

example, 9).

Call Forwarding – All Calls (*72/*73)

Call Divert for all calls will automatically forward all your calls to the specified destination.

From IP-Phone:

To activate Call Fowarding – All Calls: Dial "Call forwarding" soft key button then destinations

To deactivate Call Divert – All Calls: Dial "Cancel Call Forward" on soft key button

From Analog Phone (Analog Telephone Adaptor):

To activate Call Fowarding – All Calls: Dial *72 plus the Destination number then #

To deactivate Call Divert – All Calls: Dial "*73"

Call Forwarding – Busy (*90/*91)

Call forwarding when Busy automatically forwards incoming calls to another destination only when

your extension is already engaged on another call. You won't be notified when forwarded.

All Phone Type:

To activate Call Divert on Busy dial *90 plus the Destination number then #

To deactivate Call Divert on Busy dial *91.

Call Forwarding – No Answer (*52/*53)

Call forwarding only when no answer ringing time reached. Calls will automatically forwards to another destination.

You won't be notified when forwarded.

All Phone Type:

To activate Call Divert on Busy dial *52 plus the Destination number then #

To deactivate Call Divert on Busy dial *53.

Call Pick up and Group Pick up (** and *8)

All Phone Type:

Group Pick up - When there is a ringing call within the same group, dial *8.

Call pick up – To pick up a specific ringing extension, dial ** follow by the extension number.

This feature requires Voice Logging Modules

On Demand Recording –

When the extensions are being set as "On Demand Recording". simple dial *1 to start recording during conversation.

After end of conversation, *1 to stop recording.

Refer to the Web User Interface instruction for Recorded Voice retrieval.

Always recording –

This setting automatically records conversation permanently.

Refer to the Web User Interface (next page) instruction for Recorded Voice retrieval.

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