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0363 E Prod .fm Page 19 Wednesday, February 7, 2001 10:17 AM

Before calling for service, determine the symptoms and follow suggested solutions.

Noisy Audio

No Audio

Noisy Audio

No Audio

Normal Audio

Wrong Audio

Normal Audio

Intermittent Remote Control Operation

Troubleshooting Chart

UDIO

IDEO

Snowy Video

Multiple Image

Interference

Normal Video

No Video with Snow

No Video

No Color

Normal Video

Black Box on Screen

Normal Video

Solutions

Adjust Antenna Location and Connection

Check Antenna Lead-in Wire

Move TV from Electrical Appliances, Lights, Vehicles,

and Medical Equipment

Increase Volume

Check Mute

Check TV SPEAKERS on/off

Change Channel

Set TV or Cable Mode Properly

Check Antenna Cables

Check Power Cord is Plugged into Active Outlet

Adjust Brightness and Audio Controls

Change Channel

Check Cable Connections

Program the Remote Control Again

Adjust Color Settings

Change Channel

Check Audio Is Set To Stereo Or Mono, Not SAP

Change CC (Closed Captioning) from Text Mode

Replace Remote Control Batteries

ROUBLESHOOTING

HART