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Troubleshooting
Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
Check
Picture
Sound
%
SNOWY PICTURE
,y
I
MULTIPLE IMAGE
INTERFERENCE
T
NORMAL PICTURE
.'':."- ":"'i"
NO VIDEO
NO PICTURE
-Z
NO COLOR
BLUE PICTURE
II
BLACK BOX IN
PICTURE
\
NOISY SOUND
<,
NORMAL SOUND
\
NOISY SOUND
X
NO SOUND
NOISY SOUND
X
NO SOUND
<,
NORMAL SOUND
X
NO SOUND
\
SOUND
-
ANTENNA
LOCATION
AND/OR
CONNECTION
-
ANTENNA DIRECTION
AND/OR LOCATION
-
ANTENNA LEAD-IN
WIRE
-
ELECTRICAL
APPLIANCES,
LIGHTS, CARS AND TRUCKS
-
DIATHERMY AND OTHER MEDICAL EQUIPMENT
-
VOLUMECONTROLSETI'ING
-
MUTE CONTROL(IFAPPLICABLE)
-
TRY ANOTHER CHANNEL
-
TVSPEAKERS(IFAPPLICABLE)
IN THE OFF MODE
"IV OR CABLE TUNING MODE SETTO PROPER SETTING
-
ANTENNA INPUT CORRECT
(IF APPLICABLE)
-
CHECK THAT AC POWER LINE IS PLUGGED
INTO AC OUTLET
-
BRIGHTNESS
& AUDIO CONTROLS SET PROPERLY
-
TRY ANOTHER CHANNEL
-
COLOR CONTROL SETTINGS
-
TRY ANOTHER CHANNEL
-
RECEIVER IN VIDEO MODE WITH NO SIGNAL
-
CC (CLOSED CAPTION)
IN TEXT MODE
-
SELECT CAPTION OFF MODE TO ELIMINATE BLACK BOX
Should this unit turn ON momentarily and then turn OFF, or fail to operate, unplug the AC cord and contact your
Authorized Servicer for repairs,
Matsushita
Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way
Secaucus, New Jersey 07094
Matsushita
Electric of Canada Limited
5770 Ambler Drive
Mississauga,
Ontario L4W 2T3
Canada
- 36-
Panasonic
Sales Company,
Division of Matsushita Electric
of Puerto Rico Inc. ("PSC")
Ave. 65 de Infanteda, Km 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Tel. (809) 705-4300
FAX. (809) 768-2910