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QuickSpecs

Service and Support, HP Care Pack, and Warranty Information

eSupport

Customer Technical

Training

HP Services Awards

Additional Services

Information

HP eSupport is a portfolio of technology-based services that assist you with managing your business

environment - from the desktop to the data center.

Support Portal

The HP support portal provides one-stop access to the information, tools and services you need to manage

the daily operations of your IT environment.

Features include:

Access to self-solve tools (including search technical knowledge base)

Efficient logging and tracking of support cases

Collaboration with other business and IT professionals

Download of patches and drivers

Access to diagnostic tools

Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support

portal, visit

http://www.hp.com/support

Consider education as an integral part of your strategy to get the best return on investment for your HP

storage solution. HP offers a variety of training courses on storage software, networking, archiving and

disk storage systems. Our classes are available in many delivery modalities from traditional instructor-led

courses at one of our 80 training centers worldwide to on-site training customized to your needs or online.

www.hp.com/learn/storage

HP Services continues to be recognized for service and support excellence by customers, partners, industry

organizations and publications around the world. Recent honors and award reflect our services team's

dedications, technical expertise, professionalism and uncompromising commitment to customer

satisfaction. For a list of all our awards, please visit

http://h20219.www2.hp.com/services/cache/433028-0-0-225-121.htm

For more information about HP Care Pack Services for Storage, please visit:

http://www.hp.com/services/storage

DA - 12909 North America — Version 21 — May 9, 2014

HP 8/20q Fibre Channel Switch

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