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Troubleshooting
Message List
The following table shows the messages for the software and the corresponding countermeasures.
Software
EWS
The application cannot be started.
You cannot use this version of the ap-
plication EWS with this version of Mac
OS X .
No Easy Wireless Sticks were found .
Failed to connect .
Incorrect password .
Remote is being controlled.
Failed to start "Live Mode" .
The projector is in STANDBY .Turn on
the projector power .
Easy Wireless Stick is busy.
Invalid entry .
Another user is occupying destination
projector .
(cont.)
Message
– 27 –
Countermeasure
There may be insufficient resources on the computer
currently being used. End other software and then
reconnect the Easy Wireless Stick .
The OS of the computer currently being used is not
supported . Use a computer with a supported OS in-
stalled . (See page 4)
Easy Wireless Stick is connected properly .
Check whether the power of the projector to be con-
nected is turned on . Then, try connecting the projector
again . If connecting using the search list, perform the
search in the Select Access Port screen again, and
then try connecting again . If connecting using the reg-
istered projector tree, try connecting again as normal .
In rare cases static electricity or noise may make it
impossible to establish a wireless connection to the
projector. If this happens, press the power button on
the remote control or on the projector to power off the
projector temporarily . After the cooling fan stops oper-
ating (after the power monitor on the projector changes
from orange to red), power on the projector and recon-
nect to the projector .
Enter the correct password .
The projector is currently under external control by
using the REMOTE IN terminal .
Switch the input to the network by using the panel for
an external control .
Input selection for the projector may have failed .
Switch the input to the network, and then click the [Live]
button again.
Turn on the power of the projector you want to connect
to, perform the search in the Select Access Port screen
again, and then try connecting again .
The Easy Wireless Stick is in a busy state. Wait a while
and then try again .
Enter the 4-digit number for the projector ID.
Check the following possible causes.
• Check whether live mode has already been started
by another user.
• Check whether the projector style is set to 4-screen
index style . If it is, change the style other than
4-screen index style using the [NETWORK] menu
of the projector .
• If the Easy Wireless Stick is disconnected during
live mode, the next live mode cannot be started for
up to approximately 30 seconds . Wait a while and
then click the [Live] button again.