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Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, consult your dealer for instructions.
Reference pages are shown as black circled numbers
Common Problems
No sound.
No operation when powered by
batteries.
Listening to the radio
Noise is heard.
Sound is distorted.
A beat sound is heard.
The cassette deck
Poor quality sound.
Recording is not possible.
Not ejected or closed.
Playing discs
The display is wrong or play
won't start.
There is a loss of picture
information or the picture is
distorted.
The total number of tracks
displayed differs each time the
same disc is inserted.
Unusual sound is heard.
CD-RW cannot be read.
Picture is smaller than screen.
Picture appears too wide.
Picture appears in monochrome.
The picture of the video CD does
not appear on TV.
Remote control
Remote control doesn't work.
Matsushita Electric Industrial Co., Ltd.
Web Site: http://www.panasonic.co.jp/global/
.
Turn the volume up.
The speaker connections may have shorted. Turn the unit off, check and correct the connections and
then turn the unit on.
• Replace with new batteries.
• Align the
and
polarities properly when inserting the batteries.
• Disconnect the AC power cord when powered by batteries.
Change the position of the antenna or the unit.
• Turn the TV off or separate it from the unit.
• Separate the antenna from other cables and leads.
Clean the heads.
If the erasure prevention tabs have been removed, cover the holes with adhesive tape.
Use the AC power supply cord or insert fresh batteries, and press [
[
STOP/EJECT].
The disc may be upside down.
Wipe the disc.
Replace the disc if it is scratched, warped, or non-standard.
Condensation may have formed inside the unit due to a sudden change in temperature. Wait about
an hour for it to clear and try again.
The disc may be scratched, or its data may be defective. Replace the disc.
The disc was incompletely formatted. Use the recording equipment to fully format the disc before
recording.
It is possible that the setting of the VIDEO SWITCH of the unit's rear panel does not agree with the
TV.
Set the VIDEO SWITCH on the unit's rear panel to the appropriate position.
Note
Depending on the TV set used, the picture may shrink vertically and black bars may appear both at
the top and bottom of the screen. This is not an indication of malfunction.
The video connection cable is not connected. Connect the video connection cable.
The TV is not set to video input mode. Set the TV to video input mode.
Check the batteries are inserted correctly.
Replace the batteries if they are worn.
PLAY], then press
En
RQT7801-G
M0804NM0