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13. Troubleshooting

Here are some things you can do when your phone drops

a call, has problems running applications, or is operating

slowly:

•

Check if there is enough free space on the phone

to run the application.

To check free space, press HOME > MENU, and

then tap Settings > SD card & phone storage or

Applications.

•

Clear data and cache of applications.

To clear data and cache, press HOME > MENU, and

then tap Settings > SD card & phone storage or

Applications > Manage applications.

•

Uninstall third-party applications.

To uninstall third-party applications, press HOME

> MENU, and then tap Settings > Applications >

Manage applications.

•

If your phone is not responding to input, remove

the battery, wait for seconds, then reinsert the

battery and turn on the phone.

•

Backup important phone data and then reset the

phone.

To reset the phone, press HOME > MENU, and then

tap Settings > Security > Factory data reset.

•

Check for updates and useful tips on the HTC

website - www.htc.com.

Quick Start Guide 19