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14. Troubleshooting Tips
Below are basic troubleshooting tips and additional
information to help you understand more about your
phone.
Q.
What should I do if the phone hangs or is
operating slowly?
•
You can try restarting your phone or free up
memory on the phone.
•
Try uninstalling extra plug-ins from the phone to
eliminate any functional instability that they may
cause.
•
After backing up your data and files, tap Start >
Settings > System > Clear Storage to restore the
phone to its factory default settings. If your phone
hanged and you are unable to enter Windows
Mobile, perform a hard reset. For more information
about hard reset, refer to the "Managing Your
Phone" chapter in the User Manual PDF.
Q.
The phone's standby time seems to be decreasing.
•
Standby time may differ, depending on how you
use your phone. Turning on and using wireless
functions such as Bluetooth or Wi-Fi will use up the
battery faster.
•
Long duration calls, camera usage, Internet
connection, and more will use up the battery
faster.
•
Batteries are consumable items and should be
replaced every eight months to a year.
•
For more information, you can also visit HTC's
support website. On the support website, select
your phone model and refer to the "FAQs".
Quick Start Guide 19