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08 Warrany and Disclaimer
Warranty
All devices produced by dicodes must pass extensive electrical tests, calibrations and optical
inspections before being packed and shipped. If nevertheless an erroneous operation is detected,
dicodes will take care about within two years after purchase. The customer is therefore requested
to keep the invoice.
The
warranty
refers to the error free operation of the
normal use
.
In case the device shows a permanent electric fail or if a software bug is detected, the user is free
to send the device back to dicodes for repair without cost (shipping cost to dicodes in Germany is
not covered by the warranty).
The customer is requested to check the devices housing for scratches or marks,
Company dicodes cannot accept claims after any use of the mod. In the case the customer is not
sure whether the malfunction is covered by the warranty, please contact dicodes by email
If a sent back defective device is not covered by the warranty, dicodes will give the customer a
quote for repair, before any repair action takes place.
The postal fee or shipping charge from the customer to dicodes is not covered by the warranty
in any case. It is in the customers own responsibility to inform about possible customs regulations,
when sending devices from a non-EU country. Dicodes can give advice in case.
Remove the battery! The battery may not be shipped! Please send the device to:
Company: dicodes GmbH
Street:
Friedrich der Grosse70
ZIP-Code: 44628
Town:
Herne
Country: Germany
Our email address is : [email protected]
The warranty does not cover:
- defects or fails due to misuse,
tampering, lack of care, exposure to temperatures higher than 45°C or
lower than 0°C, or by dropping
- scratches or marks due to normal wear and use
- defects due to the use of faulty or incorrect batteries
Note: Always keep the charger contact at the bottom of the device clean and free of liquid.
Liquid (resinified) can conduct electrical current. This can discharge the battery or damage
the device.
The warranty voids, when:
- dropping the device on the floor (*)
- attempting to open or opening the device
- maintaining or repair by unauthorized persons
(*) Do not use a device which dropped, because the electronic could be damaged. Contact dicodes.
prior
to sending back the device.
contamination by liquid
electronics hardware and software during
or dirt, damage,
prior
to any use.