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Instant Disconnect

Physical Connection

Power to Device

Data Transmission

Operational Mode

Connection Indicator

Operating Temperature

I used the scan test and some of my ports are still OPEN or CLOSED, not all

STEALTH or BLOCKED, what is wrong?

You are not testing your computer's IP Address. In some cases, the scanning is not

actually done to your computer's IP Address, but to the IP Address of your ISP. Please

check the IP Address on the top of the page where you go to perform the test. Please

compare it to the real IP Address that belongs to your system. You will be able to check

your real IP Address if you visit one of the following sites:

http://www.whatismyip.com or http://www.whatismyipaddress.com

Does my AlphaShield work with the router?

Yes! AlphaShield will definitely work in your environment! AlphaShield should be

connected between a xDSL/Cable Modem and a router (this includes wireless routers). If

connected this way, it will protect your whole Network.

Is AlphaShield compatible with Macintosh OS X?

Yes! AlphaShield is a platform independent hardware. It does not require any

configuration and does not need any software to install. Macintosh operating systems rely

mostly on AppleTalk protocol, but they do take advantage of TCP/IP when an Internet

connection is required. TCP/IP is a default protocol for the Internet and AlphaShield

works with any device/node that supports this protocol stack. That is why it really does

not matter what operating system you are using as long as TCP/IP protocol is used.

In regards to shielding your IP Address, exactly how does this work?

AlphaShield will show your IP Address to the resource that you visit. This is how TCP/IP

protocol works. You have no way to hide it, and it is ok. An IP Address is like a phone

number. Everyone needs one to contact the other person, or to get a phone call from

somebody. When you request a website your IP Address will be visible to the server you

visited. Communication is a two way process and you will not be able to use the Internet

if you do not provide an IP Address to the resource you want to visit. Your IP Address is

not a credit card number; this is not something that you have to hide all the time. When

protected by AlphaShield, your computer will never be detected by any scanning tools

and thus would not reply to PING requests. If it cannot be found on the Internet, then it

cannot be a target! Even if you visit a server and an attacker gets a hold of your IP

Address, your AlphaShield will not reply to any requests. Your computer is essentially

invisible.

Manual Intervention (Push Button)

LED Link Status on 10Base-T ports

Power Indicator via Connect (Center) LED

Inbound/Outbound LED Indicators

Selectable via Multi-position switch

LED Indicator: two colors and two states

50 to 110 degrees F

Frequently Asked Questions:

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