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Operation Manual

Revision History

May 2008 – First Release

January 2010–Rev 01

Notices

Shipping Address: Clinical Dynamics of CT, L.L.C.

10 Capital Drive

Wallingford, CT 06492 U.S.A

Sales & Service:

800.247.6427 (toll free in the U.S.)

Sales E-Mail:

[email protected]

Service E-Mail:

[email protected]

Tech Support:

203.269.0090

Support Email:

[email protected]

Facsimile:

203.269.3402

Web site:

www.clinicaldynamics.com

Trademarks

AccuPulse™, CalTables Technology™ and CalTables™ are trademarks of Clinical

Dynamics of CT, L.L.C.

Patents

The AccuPulse is protected by U.S. Patent 5,027,641.

Restrictions and Liabilities

The information contained in this manual is subject to change. Any changes made to the

information in this manual will be included in future manuals. No responsibility is

assumed by Clinical Dynamics for the use or reliability of calibrations, software upgrades

or equipment not supplied by Clinical Dynamics or its authorized dealers and authorized

service centers.

The contents of this document, including all figures and drawings, are proprietary

information of Clinical Dynamics of CT, L.L.C., provided solely for purposes of operation,

maintenance or repair, and dissemination for other purposes or publication, or copying

thereof is prohibited without prior written consent by Clinical Dynamics of CT, L.L.C.,

Wallingford, Connecticut.

In the interest of continued product improvement, all specifications are subject to

change without notice.

No part of this manual may be transmitted, reproduced, translated,

transcribed copied or electronically transmitted without prior written

permission of Clinical Dynamics of CT, L.L.C.. Printed in U.S.A.

Warranty Service & Shipping Instructions

Warranty Service

All repairs on products under warranty must be performed or approved in writing by

Clinical Dynamics Service personnel. Unauthorized repairs will void the warranty.

Assistance

If the product fails to function properly, or if assistance, service or spare parts are

required, contact Clinical Dynamics Customer Service at 800-247-6427 or visit our web

site, www.clinicaldynamics.com and select the SERVICE & SUPPORT MENU. Select

TECHNICAL SUPPORT REQUEST and complete the form. After this form has been

submitted, a Clinical Dynamics' Service Representative will contact you to help solve

your problem. Before contacting Clinical Dynamics, please attempt to duplicate the

problem and to check all accessories to ensure that they are not the cause of the

problem. Prior to calling, please be prepared to provide:

User Manual

AccuPulse Plus – Hand Held NIBP Simulator

(v1.3.x and v2.x.x software)

Operation Manual

AccuPulse™ is a trademark of Clinical Dynamics of CT, L.L.C.

Clinical Dynamics of CT, L.L.C. 10 Capital Drive • Wallingford, CT 06492 U.S.A.

www.clinicaldynamics.com Phone: 203.269.0090 • Facsimile: 203.269.3402

• 1. Product name, model number and serial number.

• 2. A complete description of the problem including the conditions under which the

problem occurred. Ideally, a written problem description would be provided, allowing

for more efficient handling of your initial service request and the subsequent

diagnosis and remedy of the problem.

• 3. Your institution's complete name and address with a contact name and phone

number.

• 4. A purchase order number if the product needs non-warranty service or if you are

ordering spare parts.

Returning a Product for Service

Contact Clinical Dynamics Customer Service at 800 247-6427 and provide the

information

listed

above

under

www.clinicaldynamics.com and select the SERVICE & SUPPORT MENU. Select

CALIBRATION / SERVICE REQUEST to fill out a Request for Calibration/Service Form. It

is highly recommended that you pack the product in its original shipping carton and

packing materials, provided that they are still usable. If the original packaging is not

available, select a sturdy corrugated carton large enough to hold whatever items you are

returning, and also to allow 4 to 6 inches of packing material on all sides of the items.

Whether you use the original packaging or an appropriate substitute, please follow these

packing instructions:

1. Remove all hoses, cables, power cords and any other accessories from the instrument

and, if possible, place the instrument is a clean plastic bag. Note:if you are using

substitute packaging, it is essential that you seal the instrument in a clean, static free

plastic bag or in clean bubble wrap in order to prevent packing material from entering

the product.

a)2. Pack only the accessories you are requested to return; place them in a separate bag.

b)3. If you are using substitute packaging, create a foundation of 4 to 6inches of packing

material (either bubble wrap or packing "peanuts") at the bottom of the carton.

c)4. Insert the instrument and the accessory bag into the shipping carton.

d)5. If you are using substitute packaging, fill the 4 sides and the top of the carton with

4 to 6 inches of packing material (either bubble wrap or packing "peanuts"). Ensure

that the instrument and accessory bag are held firmly in place by the packing

material.

e)6. Please place paperwork such as the purchase order, contact info and reasons for

return in the top of the carton.

f) 7. Close the carton and securely seal it with tape; since in most cases the carton will

have been previously used, it may be necessary to reinforce the original tape on the

bottom of the carton.

g) 8. Ship the product via whatever carrier (UPS, FedEx, etc.) is most convenient.

However, please be aware that, depending on where you are shipping from, standard

UPS shipping could take as long as 7 business days. Unless other arrangements are

made, Clinical Dynamics will return the repaired product to you via UPS.

h) 9. Shipping insurance is optional. Claims for damage to the product during shipping

must be initiated by the shipper.

Additional Instructions for International Shipments

Customers outside the United States must include a "pro-forma invoice" for customs

purposes as part of their shipping documents. It is imperative that the name of the

product appears exactly as follows:

AccuPulse Test Equipment

The use of any other product name could add unnecessary delays when shipping

internationally.

Assistance,

visit

our

web

site,