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5. Troubleshooting
a)
Does not power up after pressing POWER key.
Make sure the battery is loaded.
Charge the battery and check the charging status. If no charging information shown on the
display, reload the battery and check if the battery is properly installed then try again.
Call for service if problem persists.
b)
Cannot transmit data or programs via the terminal's communication port.
Check if the cable is plugged tightly, then,
Check if host communication parameters (COM port, baud rate, data bits, parity, stop bit)
match with the Terminal's.
c)
Keypad does not work properly,
Turn off the power then press the 7, 9 and POWER keys simultaneously to enter the system
menu.
From the system menu, select the Test and then its sub-item KBD.
Perform the key-in test.
If problem persists, call for service.
d)
Scanner does not scan,
Check if the barcodes used are enabled, or
Check if battery-low indicator is shown on the LCD display. If yes, charge the battery.
If problem persists, call for service.
e)
Abnormal responses,
Open the battery cap and re-load the battery.
Enter system menu by pressing 7, 9 and POWER keys simultaneously.
Check if the terminal can have a correct response by performing tests.
If problem persists, call for service.
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