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Chapter 4
Troubleshooting
This chapter explains the error indicators and describes how to clear
paper jams and print a self test. For more troubleshooting information,
see the Reference Guide. If you cannot resolve the problem using the
information in the manuals, see "Where To Get Help" on page 43.
Using the Error Indicators
Use the following table to diagnose printer errors.
Light
Beep
status
pattern
n Pause
–
•••
n Paper Out
•••
n Pause
•••
•••
Problem
Solution
The printer is paused.
Press the Pause button to resume printing.
Paper from another paper source is currently in
the paper path.
Move the paper release lever to the correct
position (continuous paper or single sheets) and
press the Load/Eject button to clear the paper
from the paper path. Then set the lever to the
position you want to use. Press the Pause button
to turn off the Pause light, if necessary.
No paper is loaded in the selected paper source.
Load paper in the printer. Then press the Pause
button to turn off the Pause light, if necessary.
The paper is not loaded correctly.
Remove your paper and reload it. Then press the
Pause button to turn off the Pause light, if
necessary.
Paper is jammed in the printer.
Turn off the printer, open the printer cover, tear
off the paper supply and turn the paper feed
knob to eject the remaining paper.
Troubleshooting
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