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Troubleshooting (DVD)
PROBLEM
No sound or
distorted sound
Can't advance
through a movie
The icon
appears on
screen
Picture is
distorted
No forward or
reverse scan
Display shows-
"No disk" after
inserting DVD
SOLUTION
Make sure the machine is connected properly.
Make sure all cables are securely inserted into
the appropriate jacks.
You can't advance through the opening credits
and warning information that appears at the
beginning of movies because the disc is
programmed to prohibit that action.
The feature or action cannot be completed at
this time because:
1. The disc's software restricts it.
2. The disc's software doesn't support the
feature (e.g., angles)
3. The feature is not available at the moment.
4. You've requested a title or chapter number
that is out of range.
The disc might be damaged. Try another disc;
It is normal for some distortion to appear during
forward or reverse scan.
Some discs have sections that prohibit rapid
scanning or chapter skip;
If you try to skip through the warning information
and credits at the beginning of a movie, you
won't be able to. This part of the movie is often
programmed to prohibit skipping through it.
1. Check to see if you may have inserted a
blank disc.
2. Remove disk and check to ensure that disc
is clean and not scratched.
3. Check to see if you may have inserted a disc
that has not yet been finalized.
4. Check to see if you may have inserted the
disc correctly;please remove and try to insert
disc correctly.
5. Try to play the original DVD disk. please note
that some DVD players cannot recognize
improperly burned disks.
6. Use a lens cleaning disk or gently wipe the
laser pickup lens with dry microfiber cloth.
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